2021 Volkswagen Jetta 1.4T S

Tyler Moses was very knowledgeable, helpful, and patient! I received excellent customer service that I have come to expect from Village VW through the years! Thank you to Brian and Robert, as well! ?????? ????????????????????????

It was such a great experience working with VW/Audi Chattanooga! Parker and Robert made it so easy to scoop up a new 2020 Volkswagen Tiguan!

If you're in the market for an Audi or VW, I highly recommend contacting Jim Graves. He demonstrated a high-level of professionalism, outstanding service, knowledge and was very personable. By far, he made my recent purchase the best car shopping experience ever. He is the best!!!

My husband wanted to surprise me with my dream car and the fantastic team at Audi Chattanooga made it happen! Joey, Richard, Robert and Stacy were all wonderful to work with and I love my new Audi. Thank you all for putting a smile on my face!

While driving home from work Sunday morning (09/06/2020) my engine light comes on. I stopped by a local AutoZone and asked if they were able to do a diagnostic reading on my VW GTI . Due to covid 19 the employee informed me they could not enter anyone's vehicle. But he informed me that I could use the reader and bring it back so that he could print out the results. The AutoZone employee printed out the sheet and explained to me that code P2015 indicated something was wrong with the intake manifold/sensor. I took a picture of the print out and sent it along with a text message to my VW Service Advisor (Ryan Parker). Now keep in mind this was on a Sunday. His day off. Ryan text me back informing me that he had seen that code before. He asked if I could bring it by the dealership first thing Tuesday morning due to Monday being Labor Day and their service department close. I dropped my vehicle off Tuesday morning and within a short time Ryan called informing me that it was the intake manifold and it was covered under Volkswagen warranty. Later on that evening Ryan called me back informing me that my vehicle was ready for pickup. I asked if it was alright to pick it up the next day and Ryan informed me that I could. Upon receiving my vehicle it had been washed. Which it really needed it (lol). Hats off to Ryan Parker for being such an outstanding VW Advisor and reaching out to me on his day off. Nothing but praise to the Outstanding Service Advisors at Village Volkswagen of Chattanooga Tennessee. Ryan Parker, Charolene Smith, Jacob Widener and Steve Gaverick. (Five Stars *****) (A+) keep up the good work and YOU GUYS ROCK!!!!

This dealership made you feel welcome before you walked through the door. Low key and no pressure set the tone. The sales force were very knowledgeable and thorough.

We had a fantastic experience here. Parker was very helpful in explaining the the differences in the vehicles we were looking at. And Chris was fast and efficient in getting our paperwork processed. We love the new car!

Had a wonderful experience at Audi of Chattanooga. Parker is great and highly recommend you ask for him, you won't be disappointed. Richard is also very personable and easy to work with. Chris did his job, but had to wait an hour to see him and felt rushed.

I decided to purchase my leased vehicle and the transition was very easy and pleasant. From the moment I entered the facility and was greeted as always, friendly and professionally, by Court, to the paperwork process with Richard, which was smooth and efficient, to the vehicle services being coordinated and performed efficiently, overseen by Clay and and Parker. Thank you Audi of Chattanooga, for making this experience a good one.

This was the best car buying experience I have had in my 36 years of driving! Both Parker and Richard were wonderful to work with!

Tyler Moses was very knowledgeable, helpful, and patient! I received excellent customer service that I have come to expect from Village VW through the years! Thank you to Brian and Robert, as well! ⭐️ ⭐️⭐️⭐️⭐️

If you're in the market for an Audi or VW, I highly recommend contacting Jim Graves. He demonstrated a high-level of professionalism, outstanding service, knowledge and was very personable. By far, he made my recent purchase the best car shopping experience ever. He is the best!!!

These folks continue to take great care of me and my VW! I've been a VW owner for the past 15 years and although I love the vehicles, its the unbeatable service that keeps me coming back. Thank you Village VW!

After recently moving to the area I was badly in need of an oil change in my 2015 Jetta and I'm so glad I chose to take it to these guys! Even with all the crazy going on right now, they treated me like I have been a customer there for years and even helped me set up a maintenance schedule so I wont be scrambling for an appointment when those times come. I would totally recommend Village VW to anyone looking for honest. reliable service.

While driving home from work Sunday morning (09/06/2020) my engine light comes on. I stopped by a local AutoZone and asked if they were able to do a diagnostic reading on my VW GTI . Due to covid 19 the employee informed me they could not enter anyone's vehicle. But he informed me that I could use the reader and bring it back so that he could print out the results. The AutoZone employee printed out the sheet and explained to me that code P2015 indicated something was wrong with the intake manifold/sensor. I took a picture of the print out and sent it along with a text message to my VW Service Advisor (Ryan Parker). Now keep in mind this was on a Sunday. His day off. Ryan text me back informing me that he had seen that code before. He asked if I could bring it by the dealership first thing Tuesday morning due to Monday being Labor Day and their service department close. I dropped my vehicle off Tuesday morning and within a short time Ryan called informing me that it was the intake manifold and it was covered under Volkswagen warranty. Later on that evening Ryan called me back informing me that my vehicle was ready for pickup. I asked if it was alright to pick it up the next day and Ryan informed me that I could. Upon receiving my vehicle it had been washed. Which it really needed it (lol). Hats off to Ryan Parker for being such an outstanding VW Advisor and reaching out to me on his day off. Nothing but praise to the Outstanding Service Advisors at Village Volkswagen of Chattanooga Tennessee. Ryan Parker, Charolene Smith, Jacob Widener and Steve Gaverick. (Five Stars *****) (A+) keep up the good work and YOU GUYS ROCK!!!!

Tyler is extremely easy to work with and not pushy at all. He took all my wants and needs into consideration and I recommend everyone buy a car from him!

Joey, Tyler, Parker, and Richard Maddox (Sales Manager) are fun, friendly and down to earth. They made our buying experience very easy from end to end. They set up our Audi Connect, showed us how to navigate our new onboard supercomputer and other features. We live in Knoxville, but prefer to shop at this dealership because of the staff. This is the second Audi that we have purchased at Audi Chattanooga, and we will come back here for our next vehicle.

I'd been searching the internet for new tires for my 2012 VW GTI. After reading reviews I decided on the Continental ExtremeContact DWS 06. I called my local VW dealership which was (Village Volkswagen) and had them to order the tires. They arrived the next day and Village Volkswagen Service Dept had me scheduled for installment. It was that easy..... To Village Volkswagen Service Department (YOU ROCK!!!)

Slayer worked really hard to get us into our Atlas. Slater communicated with me throughout the process to get the deal completed. If I sent him a text he was quick to respond. I would highly recommend Slater and Village Volkswagen. Roger made the financing process so smooth as well and was so personal.

My wife and I bought our son his first car last week at this dealership. A 2020 Jetta R-line. This was a big deal for us since we have always had Lexus and Infinity brand cars and this is our first German car. The dealership was patient with us through several trips to the dealership and many questions. Jim Graves and Dylan Satterwhite made it a special experience by leaving the car on the showroom and putting a bow on it. Our son thought we were looking at a used car and played along making our experience awesome. Robert Rumfelt in finance answered many questions and gave us peace of mind regarding our purchase If the car is as good as the experience with the staff we will be very thankful. I would completely recommend this dealership to anyone.