Average Score (504 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

504 Ratings

4.8 Average

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  • Danny M.09-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Flawless car buying experience! Thank you Jeff, Chad, and Sarah! I’m a repeat customer and will never buy a car from anyone else!

  • Wendy B.09-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    VE employees always give exceptional service.

  • Gerard D.09-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    I showed up without an appointment but was given a spot and within 1 hour my fuel filler door was fixed and off to home I went. The service department was very polite! Could not ask for more .

  • Melony M.09-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Professional service, friendly, respectful, Knowledgeable and rapid service and good communication.

  • Marjorie J.09-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • John J.09-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Best service department I have ever used

  • Scott H.09-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    All good!

  • Helen A.09-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Great fast service!!!

  • Sharon C.09-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Conner K.09-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My scheduler Brittany was polite and accommodating. My service advisor Brandy took care of my vehicle and made me feel valued as a customer.