TYPE:ServiceMODEL:JettaYEAR:2019
The employees were super friendly and nice, and they completed my service quickly.
Average Score (500 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
From the time we arrived Brandon took care of us, guiding us to the customer lounge and processing our car quickly. He sent the link to see our car while it was being serviced. Great customer service experience!
TYPE:SalesMODEL:JettaYEAR:2025
My husband and I had the pleasure of working with Jaylen. She was extremely nice, professional, and personal. She made the decision very smooth and quick. We purchased a 2025 Jetta SE from the show room and they had us in and out within 2.5-3 hours, which is relatively quick for purchasing a car. They were very thorough and made sure we were comfortable the whole time. I would highly recommend Jaylen and the team to my friends and family!
TYPE:ServiceMODEL:AtlasYEAR:2018
Everything from intake to delivery was great. Unfortunately, today 70 miles from St Louis, the repaired cruise control stopped working. We are not retuning from our trip until September so it six to be without auto cruise control.
TYPE:ServiceMODEL:TiguanYEAR:2019
Fast and nice waiting area.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2019
The overall experience was extremely good from start to finish. And, it always is. Continuity and consistency is a hallmark of Village VW Service.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
After tire rotation, the next day my tire pressure light went on traveling to work on the highway. I was near deploys & brought it in. They had to set the sensors. I was an hour late for work.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Service advisor took me in early before my appointment time.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021