Average Score (497 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.9 Average

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  • Robert Y.06-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jennifer R.06-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Communication was very good. I like the video of my car getting serviced. Drop off and pick up was easy.

  • Christy W.06-03-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Fast friendly service

  • Tony G.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Ms Brandy is professional answer all questions that.

  • Morgan R.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Christian W.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Michael O.06-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Very attentive service

  • Roger H.05-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Justin M.05-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    We ended up getting the car we wanted, but I was a little disappointed in how much we had to negotiate for the best deal. The dealership didn't take into account the used EV tax credit until we brought it up. We also got less for our trade in than we had hoped for, given that it was only 6 months old with 7k miles on it. Otherwise the team was great and our sales rep was very helpful!

  • Alice C.05-30-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Lynn did a wonderful job in introducing us to the VW line and the Taos in particular. She answered all our questions and made the purchase of the Taos very easy.