Average Score (497 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.9 Average

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  • Jessie C.05-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Great service department

  • Sean R.05-23-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Thomas W.05-23-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Absolutely amazing customer service!!! They stayed in contact every step of the way, it’s amazing how professional and welcoming they treat you, the team has got a customer for life!!!!

  • Brenda H.05-23-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Awesome all round made it great experience to buy a car!!!

  • James S.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Jeffrey I.05-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Tia R M.05-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Always very nice! And great customer service!

  • Waren B.05-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Todd D.05-19-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Brandy was great, accommodating and helpful with all of my questions.

  • Thomas O.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Since we moved here from Arizona, we've been treated like family at Village Volkswagen. The service seems to be top notch prompt and professionally completed.