Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Donald C.06-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Very courteous folks

  • Christina H.06-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service staff is always professional and courteous, Charolene in particular goes the extra mile to be sure everything is right.

  • Nicole J.06-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    James was great and kept me up-to-date throughout the process.

  • David G.06-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Thank you. Great communication and follow up during the whole process.

  • Amanda R.06-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    After more than a year of shopping cars, I decided to purchase my 3rd Volkswagen because my sales person was so friendly, knowledgable about her product, and not pushy at all. Lynn Wood was a breath of fresh air after feeling very dismissed in other dealerships.

  • Ricky P.06-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Very efficient and done quickly

  • Brian A.06-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    It was a great overall experience. I was in and out very quickly.

  • Robert Y.06-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jennifer R.06-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Communication was very good. I like the video of my car getting serviced. Drop off and pick up was easy.

  • Christy W.06-03-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Fast friendly service