Average Score (497 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.9 Average

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  • David G.04-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Randall T.04-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    When I scheduled my appointment online and selected the services that I wanted, it stated that it would be $158. When I checked out it was $212 I believe was the total. It appears that there is a steep charge for shop supplies that were not mentioned online.

  • Garrett W.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Christina M.04-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our salesperson, Taylor Oscar, was very easy to work with; very knowledgeable; and patient. Jumped through quite a few hoops for me. Mr Newell was helpful as well. Mr Rumfelt was fun to work with and very helpful. I’m

  • Lanita C.04-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Jose P.04-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Jeff B.04-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Village VW is always top notch. The cross bars wound up not working out (horrible wind noise) and they did everything needed to make the return. Thank you!

  • Corey W.04-21-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Salesperson was knowledgeable. Went out of their way to deliver my vehicle. Dealership did try to push unnecessary addons and warranties for significant extra cost. While that is expected for a dealership, it's still frustrating to deal with.

  • Austin D.04-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    In and out with no issues

  • Scott J.04-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Fast. Efficient. Only had one encounter with someone that wasn’t very friendly. Everyone else was.