Average Score (497 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Ebony R.04-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Phyllis S.04-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Kevin F.04-17-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Chris was very helpful and answered all of my questions, and made the whole process very easy. Highly recommend anyone to go to VW and ask for Chris.

  • Michael H.04-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Service was timely, answered all my questions, staff was friendly and helpful.

  • Karen T.04-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    These guys are great!!!

  • Shawn K.04-15-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    My salesperson, Christian, was very helpful and made the process easy.

  • Cindy A.04-13-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Excellent service, outstanding vehicle, ease of purchase, fantastic salesman (Reggie Harris)

  • Anna B.04-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    We have been long time VW customers and connected with Brandy regarding a weird noise when driving. We got scheduled and upon arrival were greeted warmly, and worked through the issue. Brandy kept us informed, offered a shuttle ride if needed and checked us out in a short period of time. It’s a 90 minute drive to see the VW dealership but we will be back for our regular maintenance and hope to see Brandy. Professional care, excellent service, clean restrooms, nice waiting area with drinks and snacks! Thanks!

  • Candice B.04-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Donald H.04-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022