Average Score (510 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

510 Ratings

4.9 Average

Models
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  • Thomas S.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Outstanding service

  • Tara M.08-10-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Very pleased with the staff. Chad was excellent.

  • Pam B.08-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Shelly R.08-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Julie H.08-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Professional, courteous and prompt excellent service!!!

  • Jennifer C.08-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everyone is very knowledgeable about everything. I love how fast it is . And they wash your vehicle when completed !! Nice 😊

  • Mason W.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Even though my scheduled appointment was a week away. They fixed my issue on the next working day. Quality service and time management.

  • Kristina W.08-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Seth P.08-06-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Sherry S.08-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Service department set and appointment and then changed the appointment to the next week. We later called to request a different time. We were given another option which worked well with our schedule.