Average Score (504 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

504 Ratings

4.8 Average

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  • Catherine P.09-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    This was my first service/oil change. The process was very Smooth, professional and timely. I especially like to give a shout out to James and express service. At VW who helped make my first experience Very positive.

  • Summer H.09-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Adam C.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    5 stars because the quality of service from the moment I walked into the Service Dept until I left was that, 5 stars. Very prompt to get my Atlas in, and the service writer was on his game!

  • David A.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Miranda M.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Whenever I need service on my vehicle I ask for Charolene and she is always very friendly and accommodating. She makes sure that we leave completely satisfied. I always know I'm in good hands!

  • Daniel P.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent service. Repaired broken oil pan and also noticed a warranty repair, which was corrected.

  • Bruce B.09-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Oil change, done in time as promised.

  • Donna H.09-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Very friendly and to the point. No bunch of b.s. and quick service.

  • Selina T.09-18-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Michael P.09-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Our service agent was extremely helpful and extremely polite