TYPE:ServiceMODEL:TaosYEAR:2022
Average Score (495 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:SalesMODEL:JettaYEAR:2025
I chose this rating because the sales rep that handled the financing of the car bamboozled me. I originally had capital one as my lender but the sales rep recommended I used volkswagen's lender. The interest rate was extremely high therefore I asked him if I would have stayed with Capital One would it have been cheaper. He assured me it actually would have been more expensive. After I signed all the paperwork I went home and did my own research. I found out that had I stuck with Capital One, I would have saved at least $6000 on my interest rate. I felt bamboozled and taken advantage of therefore I would NOT recommend volkswagen of Chattooga to anyone!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Great customer service. Always providing information when needed and always given updates regarding my car.
TYPE:ServiceMODEL:TiguanYEAR:2023
The best service! They kept me informed the whole time, and kept checking to see if I needed anything. The whole staff was so friendly and amazing. I will always go back!
TYPE:SalesMODEL:Jetta GLIYEAR:2025
Easy process for purchasing my new Jetta GLI
TYPE:ServiceMODEL:AtlasYEAR:2024
Charlene is always on top of it. We love doing business with her.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
Dakota is very professional excellent in service.
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:JettaYEAR:2022
Service was prompt. A courtesy shuttle was provided and was appreciated. However. The oil was slightly over filled causing the oil overfill light to activate. This required a return to the dealership.