Average Score (495 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

495 Ratings

4.9 Average

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  • Jessica R.04-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Each time I schedule an appointment it always has been with Brandy. I absolutely thank her for patience, professionalism & advice with anything vehicle related. She has always the past two times ensured I'm heard & even tells me about any VW events going on as well coming up, As someone who came from poor dealership experience in Florida I applaud her & the village vw team!

  • Mitzi S.04-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • David P.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Wanda L.04-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Kathryn H.04-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Christian is amazing. We had to suddenly replace a car and not only did we have a good experience, we drove off with the car of our dreams.

  • Matthew L.04-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The team at Villiage VW in Chattanooga were able to diagnose and quickly fix the problems with my Tiguan.

  • Beth L.03-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Pleasant and quick!!

  • Shera M.03-31-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Autumn G.03-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Lisa M.03-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021