TYPE:ServiceMODEL:JettaYEAR:2024
I was well treated and the service was really efficient!
6001 International Drive
Chattanooga, TN 37421
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2024
I was well treated and the service was really efficient!
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2021
I scheduled approximately 6 weeks in advance and took the first available appointment. I arrived for my appointment to find the service agent had been on vacation the week before and no one verified the parts were in. The needed parts were not in and the appointment was rescheduled for 2 days later. On my return everything was handled well.
TYPE:ServiceMODEL:AtlasYEAR:2018
5 stars. Professional. Shuttle service was also 5 star.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:PassatYEAR:2022
Excellent service, Brandy kept us updated throughout the whole time our car was being repaired at your facility. Broken down and a thousand miles from our home she kept us at ease,,,, as if we were family. Thank you. Brian Carroll Alfred Maine
TYPE:ServiceMODEL:TiguanYEAR:2021
The service was excellent but it is overpriced. Places like Valvoline are much cheaper and don't charge for shop supplies. I continue to go to Village Volkswagen to protect my warranty.
TYPE:ServiceMODEL:JettaYEAR:2022
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great customer service and quick response time
TYPE:ServiceMODEL:TaosYEAR:2024