TYPE:SalesMODEL:JettaYEAR:2025
Friendly efficient knowledgeable. Taylor was exceptionally great explaining things to us.
Average Score (494 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Dealership personnel are wonderful to deal with. Your establishment is clean and inviting and provides a nice place to work while I wait for my vehicle to be serviced.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Car was done as promised, problem was fixed, all VW employees I came in contact with were helpful and friendly. Charolene is the best!
TYPE:ServiceMODEL:PassatYEAR:2020
Great service. Everyone in shop was super friendly and they kept us up to date on progress
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2019
All good.
TYPE:ServiceMODEL:AtlasYEAR:2024
Our experience with VW is always outstanding. Charolene is a huge asset to the VW family - quick communication, she always follows up, and she makes sure we have what we need.
TYPE:ServiceMODEL:PassatYEAR:2020
Brandon was fantastic during my VW-Passat 60,000-mile service. He is always friendly, engaging and helpful! He went the extra mile by advising me to check my brakes, securing a great discount, and truly taking care of me. He even arranged a shuttle to take me to work and back to Village VW to pick up my car. He also provided a video of the service tech performing the inspection with sound. And change my original appointment! Exceptional service!
TYPE:ServiceMODEL:AtlasYEAR:2024
The service rep, Brandy, was very friendly and courteous. Brandy told me it would take 5 minutes on the recall and she delivered on it.
TYPE:SalesMODEL:ID.4YEAR:2024
I felt the whole experience was as smooth as could be. Michael Hagaman was great to work with, very knowledgeable and prompt with answering questions and phone calls.