Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Kristy M.04-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The best service! They kept me informed the whole time, and kept checking to see if I needed anything. The whole staff was so friendly and amazing. I will always go back!

  • Joanna G.04-09-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Easy process for purchasing my new Jetta GLI

  • Bryan T.04-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Charlene is always on top of it. We love doing business with her.

  • Robert C.04-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Dakota is very professional excellent in service.

  • Tony G.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Michael C.04-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Service was prompt. A courtesy shuttle was provided and was appreciated. However. The oil was slightly over filled causing the oil overfill light to activate. This required a return to the dealership.

  • Jessica R.04-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Each time I schedule an appointment it always has been with Brandy. I absolutely thank her for patience, professionalism & advice with anything vehicle related. She has always the past two times ensured I'm heard & even tells me about any VW events going on as well coming up, As someone who came from poor dealership experience in Florida I applaud her & the village vw team!

  • Mitzi S.04-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • David P.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Wanda L.04-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2018