Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Vickie M.03-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Everyone there are so nice and helpful!

  • Khaki B.03-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Anthony N.03-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Rachael S.03-25-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Friendly efficient knowledgeable. Taylor was exceptionally great explaining things to us.

  • Jeffrey I.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Dealership personnel are wonderful to deal with. Your establishment is clean and inviting and provides a nice place to work while I wait for my vehicle to be serviced.

  • Bruce B.03-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Car was done as promised, problem was fixed, all VW employees I came in contact with were helpful and friendly. Charolene is the best!

  • Kathleen S.03-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Great service. Everyone in shop was super friendly and they kept us up to date on progress

  • Joan S.03-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Scott H.03-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    All good.

  • Carin B.03-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Our experience with VW is always outstanding. Charolene is a huge asset to the VW family - quick communication, she always follows up, and she makes sure we have what we need.