Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Todd Z.03-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • David H.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    quick, respectful, helpful, my agent was direct and nice.

  • Francis S.03-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Deborah H.03-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    All great service albeit VW needs to not block customers exit with company car and the service tech audio was poor

  • James W.03-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    on time and completed as promised.

  • Brenda E.03-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Efficient. Quality service and quality customer service.

  • Kathy B.03-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    everything was easy and smooth

  • Lindsey K.03-03-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • James W.03-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Customer Service was great and time frame of the work was also great. Great staff also

  • Kelly H.03-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service staff was welcoming and attentive. I had no appointment but made sure to communicate and promised to work my service in.