Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Summer K.03-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    This was my first experience purchasing a vehicle. Noah Brooks and the team made it such a great experience and went above and beyond to help me.

  • Richard D.03-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    work done when and as promised. Bill explained.

  • Sabrina R.02-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • George B.02-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Everything was explained well.

  • Joshua W.02-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Ryan Parker provided exceptional service!

  • Teresa S.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I had an appointment for the express oil change. I was there 3 hours waiting for this oil change.

  • Lynne Y.02-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    This is the 6th vehicle my family has purchased from Lynn Wood at Village VW in Chattanooga. The latest purchase is a good example of why. I needed to find my mother a new vehicle, all I had to do was call Lynn. Within 4 hours we were done and my mother had a new car. Lynn always gets us a fair deal, and she makes purchasing our vehicles easy. The truth is I buy vehicles from Lynn, you're just lucky to have her on your side.

  • Adam C.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly staff and great service. The waiting areas was clean and had plenty of seating while I worked remotely.

  • Vanessa W.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I've had nothing but great experiences with Village VW of Chattanooga. From the time purchased my Tiguan to the scheduling of my service and the recall, everything has been great!

  • Mona G.02-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I didn't feel pressured at all to buy a certain car, or to add on items I didn't want.