Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Mary S.01-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Good service department

  • Michael T.01-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Just a very smooth experience from beginning to end.

  • David B.01-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Good job and fast turn around on my recall work!

  • Rick S.01-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Great correspondence, service wait was a little longer that planned for original service. But once they realized there was an unexpected issue they were nice enough to bring me home.

  • Vanessa J.01-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Charolene S.01-21-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Excellent buying experience

  • James W.01-21-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Katherine A.01-20-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    I enjoyed everything regarding my vehicle change.

  • Sue M.01-20-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Great communication from the service department. Polite, efficient.

  • Maegen F.01-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I was in for my 40,000 service. I was told two of my tires were low on tread and needed replaced. This was due to my tires NEVER being rotated at any of my previous services. So VWs negligence caused me to have to buy two new tires and overpay for an alignment. This could have been avoided. Thoroughly unimpressed