TYPE:ServiceMODEL:TiguanYEAR:2024
Average Score (504 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
Very helpful.
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:SalesMODEL:TaosYEAR:2024
The salesman Brandan was very helpful he explained everything on the car and was very patient.
TYPE:ServiceMODEL:AtlasYEAR:2024
Mechanics for oil change found leak under car but could not diagnose issue or report if could cause damage if driven/minor or major issue. Were told it would have to be a different appointment which is 10 days after initial appointment. Not a good feeling to drive away knowing there is an issue with no details especially since the car was brought new from the dealership.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2022
Amazing customer service from Brandy Vaughn. I understand that there is no control on backordered products, yet the part I needed came in the projected time-line given.
TYPE:ServiceMODEL:Golf SportWagenYEAR:2019
Charlene is always courteous and keeps me informed of what is going on with my car. I was able to use the shuttle home from the dealer and get a ride back when my car was ready. The car was ready as promised that day.