Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Lisa R.09-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I have received the best service the past 3 years on my Cross Sport. I never have a long wait, and this time I used the shuttle service, Smitty was great!!!! Anytime someone is looking for a new vehicle, I always tell them to go and visit the VW dealership. I am still very pleased with my purchase three years ago!!

  • Zenaida L.09-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Excelente atención

  • Phyllis S.09-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The service is great and the employees are so friendly and nice.

  • John S.09-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Fresh popcorn, drinks not contain sugar be nice. Service this time done promptly. Service agent, Jim very nice, professional & helpful.

  • Jose R.09-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Gerard D.09-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Very helpful staff . Car has everything I needed.

  • Charles D.09-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    No problems with the Dealership service dept.

  • Victor C.09-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Elielto O.09-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything went as planned since the beginning.

  • Stacey H.09-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Quick service. Valued my time