Average Score (504 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

504 Ratings

4.8 Average

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  • Jamie K.12-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Brennan Reese went above and beyond during and after the sale. I had a small piece missing and he made sure it was taken care of personally.

  • Anthony W.12-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Always a pleasure to work with Charlene. She always is great at explaining things and keeping us in the loop with our service progress. So personable and friendly.

  • Emeterio G.12-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very nice people, knowledge about the vehicle

  • Phillip B.12-24-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • David S.12-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Mark P.12-24-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Jennifer C.12-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I bought my car in Knoxville, but I work in Chattanooga. Your facility is much easier to visit and I have had better customer service from the service department than in Knoxville.

  • Diana H.12-23-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Ran to time, efficient, have no complaints.

  • Robert Y.12-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Nick M.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Very happy with the service we received!