6001 International Drive
Chattanooga, TN 37421
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf SportWagenYEAR:2019
Charlene is always courteous and keeps me informed of what is going on with my car. I was able to use the shuttle home from the dealer and get a ride back when my car was ready. The car was ready as promised that day.
TYPE:SalesMODEL:TiguanYEAR:2024
Brennan Reese went above and beyond during and after the sale. I had a small piece missing and he made sure it was taken care of personally.
TYPE:ServiceMODEL:AtlasYEAR:2019
Always a pleasure to work with Charlene. She always is great at explaining things and keeping us in the loop with our service progress. So personable and friendly.
TYPE:ServiceMODEL:TiguanYEAR:2024
Very nice people, knowledge about the vehicle
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2023
I bought my car in Knoxville, but I work in Chattanooga. Your facility is much easier to visit and I have had better customer service from the service department than in Knoxville.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Ran to time, efficient, have no complaints.
TYPE:ServiceMODEL:TaosYEAR:2022