Average Score (504 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

504 Ratings

4.8 Average

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  • Sonia F.11-04-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Everything all right, thank a lot for the help.

  • Michael C.11-04-2024

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Stopped in to have something checked out while on a road trip. Brandy and Luis from the service department were excellent and got me taken care of promptly.

  • Tim C.11-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Very professional and timely.

  • John J.11-02-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Yes

  • Gary C.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • John-spencer H.10-31-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Christian listened to exactly what I wanted, made it simple, and answered any question I had. The process was great with him.

  • Carshenah J.10-29-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    The friendly staff greeting made all the difference once I arrived. My personal consultant helped in every way imaginable with a courteous smile from start to finish. Thank you.

  • Sharon S.10-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    They are always nice and very efficient.The waiting room is excellent.

  • Sarath G.10-28-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Nikolay P.10-28-2024

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    I was pressured to do a 60,000 service even though my car had 49,000 miles. I left the dealership with my car running worse than when I brought it, after I paid $630.