Average Score (504 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

504 Ratings

4.8 Average

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  • Dena G.10-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Speedy and friendly service.

  • Jake B.10-21-2024

    TYPE:SalesMODEL:JettaYEAR:2025

  • Gary S.10-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I really like working with my salesperson, Lynn Wood. This is the second vehicle that I have purchased with her. She is extremely knowledgable about the cars and the technology. That is important to me. It would be smart to have more women salespersons. (Just an fyi)

  • Maria P.10-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Brittany M.10-19-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    The problem is not fixed and I was told a part was ordered and haven't heard back. I won't drive my car because it constantly beeps. It drives me insane. I wish I knew at least an estimated time it would get fixed.

  • William B.10-18-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I like that no one was pushy; however, I still felt a little slimy with the finance part. I know its a sales job and it felt like it

  • Michael F.10-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Kelly B.10-16-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Communication with Charlene was great during the process. The dealership was fast with our repairs.

  • Drake H.10-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Kaitlyn M.10-14-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Very professional and friendly service