Average Score (510 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

510 Ratings

4.9 Average

Models
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  • John S.08-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    It was east to schedule service. Service was performed on time and correctly.

  • John S.08-19-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Bruce B.08-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Problem not fixed, not a happy camper.

  • Lisa R.08-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Your service department is one of the most efficient I have ever dealt with.

  • Sarah W.08-19-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    The service department is amazing to work with. Brandy usually takes care of appointments and communication. She is amazing to work with. Service team is wonderful.

  • Frank H.08-19-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    It was a recall issue for an ignition switch, and the Village team got me in and out in really quick time.

  • Ken E.08-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Suzette N.08-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Diana H.08-19-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Cynthia B.08-19-2024

    TYPE:SalesMODEL:TaosYEAR:2024