Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Wesley S.08-19-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I stopped in at another dealer first (it was on the way to Village). They really lowballed me on my trade I left and went straight to Village. I explained to Noah and Shannon what I was looking for and they made it happen. No haggling no wasting my time, they made it happen. While I we were going over the detail, the other dealership sent me a text with a new offer on my trade and it was still lower than what Village offered right out of the gate. Great experience!

  • Kelly P.08-18-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Michael was very professional and helped us get the car we wanted.

  • Kathy B.08-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Karen S.08-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Awesome service for the car. I'm just not sure why nearly every time I bring my car in for maintenance, I get a price quote 1st, then I have to remind you that I'm still on the free maintenance plan. Everything else is linked to my phone number. Why isn't my maintenance plan? It makes me feel like you just want to see if I'll pay, even though I've already paid for it.

  • Harold P.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Marc L.08-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Overall, it was a great experience. Everyone we dealt with was professional and knowledgeable. Also, there was no pressure.

  • Tabitha B.08-14-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Karen M.08-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Came in for an oil change. Very quick and the people were very friendly.

  • Anthony H.08-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Efficient service

  • Misti H.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Easy to get my car seen and efficient and timely manner of service.