Average Score (500 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

500 Ratings

4.9 Average

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  • Wendell B.06-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Called to make appointment for recall, 30,000 mile service and tire rotation, told me 3 hours

  • Sharon S.06-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Michelle B.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jennifer B.06-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Brandon walked me through what the 80,000 mile routine maintenance was and suggested I get the transmission flushed since the vehicle is a 2020 with 79,000 miles and I had just purchased it.

  • J.p. W.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Easy to schedule and the entire experience was first rate!

  • Paula J.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They were very friendly and professional.

  • Wendy B.06-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Charolene S.06-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Everyone is great there. Friendly staff

  • Steven W.06-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Very easy and fast. Was in and out in about 15 minutes. 20 tops. The video walkthrough was cool

  • Efren U.06-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Everything was great, all the staff is great.