Average Score (473 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

473 Ratings

4.8 Average

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  • Seth P.08-06-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Sherry S.08-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Service department set and appointment and then changed the appointment to the next week. We later called to request a different time. We were given another option which worked well with our schedule.

  • Jennifer C.08-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very fast and reliable service

  • Stephanie K.08-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The staff is very professional and are a real pleasure to work with!

  • Greg D.08-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Larry P.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Punctuality - Excellent Service

  • Shannon H.08-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Communication was great!

  • Stephanie B.07-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Thanks for your patience in this big girl purchase of mine!! I had a great experience

  • Andrew B.07-31-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Christian was very helpful and answered all of our questions. He never made us feel pressured in any way to buy and took the time to walk us through everything.

  • Margaret T.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Superb customer service!